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January 24, 2011

Price vs. Quality

I was meeting with the owner of a fellow non-medical home care agency recently and we were talking about our business models. Our models couldn’t have been more different. His price is set at such a low rate that it barely covers my employee related expenses and doesn’t even cover all of my fixed costs. He explained he might be running on much thinner margins but preferred this business model because he could build up his billable hours much quicker than me. I couldn’t disagree with his statement but I sure do disagree with his philosophy. He also mentioned that because he bills so many hours that it doesn’t mean much if he loses a round the clock 24 hour a day client. (more…)

January 3, 2011

Giving Alzheimer’s Patients Their Way, Even Chocolate

I came across the following article written by Pam Belluck of The New York Times last week and thought it was a very interesting read. The article is primarily about a local continuum of care retirement community, Beatitudes, located in Phoenix, Arizona. They have been taking bold steps that others haven’t, in order to try to make the best environment possible for their Alzheimer’s residents. Due to the lack of treatment for Alzheimer’s, Beatitudes has taken such measures as using less anti-anxiety & anti-pyscotic drugs and using more comforting triggers such as baby dolls for female patients and fishing tackle boxes for males. In addition to many other tactics, they also let their residents eat what they want, when they want. Read on to learn more about their progressive approach. (more…)